TotalEnergies: Compare Business Energy Deals Online

TotalEnergies Gas & Power stands as one of the largest commercial energy suppliers in the UK, serving over 200,000 customers ranging from micro-SMEs to massive industrial hubs. Following the global rebranding of its parent company (the French multi-energy major TotalEnergies), the UK business arm has shifted its focus beyond traditional gas supply. While they remain a dominant force in the gas market, they are now a top-tier provider of renewable electricity and onsite energy solutions.

For businesses that require a safe pair of hands with global financial backing, TotalEnergies is often the first choice for risk-averse procurement managers.

Why Choose TotalEnergies for Your Business Energy?

TotalEnergies leverages its position as a global energy producer to provide stability and a broad suite of technical services that smaller retail-only suppliers cannot match.

• Market Leadership in Gas: Originally Total Gas & Power, they are a heritage leader in the UK gas market, owning significant North Sea infrastructure which allows them to offer highly competitive rates for high-volume gas users

• Exceptional Service Ratings: Despite their size, they maintain a Great 4.7/5 rating on Trustpilot. Customers frequently highlight the professionalism of their UK-based support teams in Redhill and Newcastle

• Financial Robustness: As a subsidiary of a global Fortune 500 energy company, they offer a level of Supplier Risk protection that is vital for businesses signing long-term (3–5 year) contracts

• Large Portfolio Expertise: They are a preferred partner for housing associations, local authorities, and multi-site retail groups, offering advanced consolidated billing and automated data feeds

Business Energy Tariffs Breakdown

TotalEnergies offers a structured range of products, from simple set-and-forget SME deals to complex industrial hedging.

1. Small Business and SME Tariffs

• SmartFix: A popular fixed-rate contract available for 1 to 4 years. It protects small businesses from market volatility by locking in unit rates and standing charges

• Fix for Five: A rare market product offering a 5-year price lock. This is highly sought after by businesses looking to hedge against the decade's predicted infrastructure levy increases

• Standard Variable: A flexible, no-contract option. While it allows for instant switching, it leaves the business exposed to wholesale spikes

2. Large Business and Industrial (I&C)

• Flexible Purchasing: For businesses using over 10 GWh, TotalEnergies provides Flex contracts. This allows energy managers to buy their power in monthly or quarterly tranches, capitalising on wholesale market dips

• Eco-Energy Electricity: A 100% renewable electricity product backed by REGO certificates, ensuring that large-scale users can report zero-carbon Scope 2 emissions

Sustainable Energy Services

TotalEnergies has transitioned into a Broad Energy partner, helping firms decarbonise their physical assets:

• Onsite Solar & Battery Storage: They provide fully managed installation services for commercial solar PV. They focus on PPA-funded solar, where TotalEnergies pays for the panels and the business buys the cheaper generated power

• EV Charging Networks: They are a major player in the rollout of UK workplace charging, offering integrated billing where EV charging costs are consolidated with the building's main energy invoice

• Power Purchase Agreements (PPAs): For businesses that generate their own renewable power, TotalEnergies acts as an offtaker, buying that energy back at market-leading rates to help the business generate a secondary revenue stream

The Procurement Process: Moving to TotalEnergies

1. Tailored Quote: Because they specialise in mid-to-large businesses, TotalEnergies often requires a bespoke quote. You will need your MPAN/MPRN numbers and a copy of a recent bill to begin the procurement process

2. Credit Vetting: They have a rigorous but fair credit assessment process. They are known for offering Security Deposit options for businesses that might fail standard automated credit checks

3. The Switch: The switching process is fully managed and typically takes 5–12 working days. TotalEnergies is a member of the Energy Switch Guarantee, ensuring a seamless handover

4. Smart Onboarding: If you don't already have one, they will schedule a free SMETS2 smart meter installation to ensure your billing is based on actual half-hourly data

Existing TotalEnergies Customers: How Our Advisers Can Help

If your business is already supplied by TotalEnergies, Money Helpdesk can help you leverage their large-scale systems:

• Consolidated Billing Audit: For multi-site businesses, we ensure that all meters are accurately grouped on your portal to prevent missing invoices and late payment fees

• Renewal Benchmarking: TotalEnergies is highly competitive for new business, but we track your 180-day renewal window to ensure their loyal customer rates remain the best in the market

• Usage Anomaly Detection: We use the data from your TotalEnergies smart meter to identify specific sites in your portfolio that are using more energy than expected, helping you target efficiency upgrades

• PPA Negotiations: If your business has started generating its own solar power, we can help negotiate a specialised PPA with TotalEnergies to maximise the value of the energy you export

Pros and Cons of TotalEnergies Business Energy

The Pros

• World-Class Trustpilot Score: A 4.7/5 rating is exceptionally high for a supplier of this scale, reflecting a strong emphasis on customer care

• Budget Security: The Fix for Five plan is a market-leading tool for long-term financial planning

• Multi-Fuel Expertise: One of the only suppliers with equal technical depth in both the gas and electricity markets

The Cons

• Higher Standing Charges: To fund their extensive support infrastructure, their standing charges can sometimes be higher than no-frills independent challengers

• Complex for Micro-Businesses: Their systems are designed for scale; very small one-man-band businesses might find their portal and billing more complex than necessary

• Rigid Contracts: Once signed into a long-term fix (like the 5-year deal), exit fees are substantial, making it difficult to leave if your business circumstances change

Customer Consensus: What Businesses Say

The consensus is that TotalEnergies is the Safe Choice for established businesses.

• The Positive: Reviews frequently mention specific agents by name for their patience and clarity. The web chat feature is often cited as the fastest way to resolve billing queries

• The Negative: Some larger customers have reported delays in Change of Tenancy (CoT) processing when acquiring new sites, though these are typically resolved through their specialised CoT team

Compare Business Energy Quotes Today

With average electricity unit rates for medium businesses around 24.8p per kWh, TotalEnergies remains a highly competitive Tier 1 supplier. To find the most competitive rate for your specific location and usage profile, it is recommended to get a bespoke quote or consult with a dedicated business energy adviser. Our advisers also offer a bill validation service which involves reviewing all of your past, current and future bills from TotalEnergies to see if you have ever been overcharged.

Ready to see how TotalEnergies’ rates compare to the rest of the market? Get started now for your free, no-obligation business energy quote today.