If your financial adviser has recommended a policy, or you are searching for cover for a complex property, you may have come across CETA Insurance. Based in Oxfordshire, CETA has been operating since 1993 and is one of the UK’s leading specialists in non-standard property insurance.
While they do offer direct-to-consumer insurance (often trading under their highly-rated retail brand InsureMy), CETA is predominantly known in the industry as a powerful B2B (Business-to-Business) platform. They provide the "Infinity" quoting portal to thousands of UK mortgage brokers and IFAs, giving them the ability to instantly source cover for clients who have been rejected by high-street banks.
You can get independent advice and a personalised quotes comparison of specialist policies (including those accessed via CETA) from one of our expert advisers below:
Get home insurance quotes and advice today!
You can use our expert advisers to compare home insurance deals from Ceta with products from other providers across the market.
They will round up personalised quotes from Ceta and alternative providers and offer bespoke advice on which one to choose.
To get started, fill in our quick online form below and one of our expert home insurance advisers with be in touch today!
What type of home insurance do they provide?
CETA truly shines when your property or personal background falls outside the "standard" box. Their platform is built to instantly quote for over 30 different types of complex risks.
Non-Standard Property Insurance
If standard comparison sites decline your application, CETA's panel usually steps in. They provide robust buildings and contents cover for:
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High-Risk Locations: Homes situated on flood plains or in areas with a severe history of subsidence
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Unusual Constructions: Properties made with non-standard materials, such as timber frames, flat roofs, or Grade listed buildings
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Empty Homes: Specialist policies for properties left unoccupied for long periods, whether pending a sale, stuck in probate, or undergoing major structural renovations
Complex Personal Circumstances
Insurance isn't just about the bricks and mortar; it is also about the applicant. CETA's underwriters specialize in accepting:
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Adverse Credit: Customers with previous bankruptcies, IVAs, or County Court Judgments (CCJs)
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Criminal Convictions: Finding insurance with an unspent conviction is incredibly difficult, but CETA has dedicated schemes to provide cover fairly
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Claims History: Homeowners who have suffered massive recent claims (like a major house fire or severe flooding) and have been dropped by their previous insurer
Landlords & Leisure
Alongside standard residential cover, CETA is a massive provider of Landlord Insurance (including multi-tenant HMOs) and niche leisure policies, offering dedicated insurance for touring caravans, static homes, boats, and even beach huts.
How CETA calculates premiums
Because CETA acts as an intermediary and a Managing General Agent (MGA), they use their proprietary Infinity technology to calculate your premium:
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The Insurer Panel: The Infinity platform acts like a highly advanced comparison site for brokers. It instantly searches a massive panel of specialist underwriters to find the one with the best risk appetite for your specific problem
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Risk-Based Pricing: If your home has a history of subsidence, your premium will naturally be higher than a standard home, but CETA prices the risk accurately based on current data rather than issuing an automated "computer says no" rejection
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In-House Underwriting: For the most complex cases, CETA has in-house underwriting authority. This means their staff can manually assess and price a risk within hours, rather than you having to wait days for a referral to a third-party insurer
Pros and cons
Here are the pros and cons of having your property insured through the CETA platform:
Pros:
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Market-Leading Acceptance: They claim the ability to quote for over 90% of all non-standard property risks without needing complex offline referrals
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Solutions for Adverse Credit: An absolute lifeline for customers who are refused insurance elsewhere due to CCJs, bankruptcies, or criminal convictions
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Fast Turnarounds: Their technology allows brokers to get you an instant price for a complex risk, allowing your mortgage or house purchase to proceed without delay
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Massive Product Range: From standard homes and HMOs to beach huts and boats, they can cover almost any asset
Cons:
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Admin Fees: Because CETA operates as a broker/intermediary, standard administration and setup fees will typically apply to your policy
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Pricing for Standard Homes: While they can quote for a standard, modern 3-bed home with no issues, their pricing is heavily geared toward complex risks, meaning you might find cheaper standard cover elsewhere
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Intermediary Chains: If you buy via a mortgage broker who uses CETA, you have two layers of intermediaries between you and the actual underwriter handling a future claim
Customer reviews
CETA Insurance has a massive footprint in the UK market and holds an incredibly strong reputation among both direct consumers and industry professionals.
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Trustpilot: Trading directly to the public under their InsureMy and CETA brands, they hold an Excellent rating on Trustpilot (typically scoring around 4.6 or 4.7 out of 5 based on thousands of reviews). Customers heavily praise the patience of the UK-based call centre staff and how easy they make the process of insuring "difficult" homes
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Broker Sentiment: Within the financial advice sector, CETA is frequently praised as one of the most reliable and efficient online portals for placing non-standard property risks
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Claims Handling: In the event of a disaster, your claim is generally handled by the underlying underwriter (such as RSA, AXA, or Ageas), providing you with the security of a massive, well-funded claims network
How to get a CETA home insurance quote
You can buy policies directly from CETA via their consumer-facing InsureMy website, or your independent financial adviser may source a quote for you using CETA's B2B Infinity portal. However, if you have a non-standard property, it is crucial not to rely on just one provider. Other specialist brokers may have access to different underwriting schemes that could beat CETA's pricing.
At Money Helpdesk, our property insurance experts have access to a wide panel of specialist underwriters. If you are looking to arrange robust cover for your unique property or circumstances, get in touch and we will present you with your best options.
FAQs
Yes. Because CETA operates as an intermediary, their terms of business outline standard administration charges. If you cancel within the 14-day cooling-off period, you receive a refund for the unused time minus a setup/admin fee. If you cancel after this period, a standard cancellation fee applies alongside any charges from the underlying insurer.
