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6 August 2026
Full rewrite to bring page up to date
11 March 2025
First Published
Established in 2002 and based in Basildon and London, Plum Underwriting is an award-winning UK Managing General Agent (MGA) and approved Lloyd's of London coverholder. Operating as a core division of Brown & Brown Europe (formerly Global Risk Partners), Plum is a recognized market leader in the specialist, non-standard, and mid/high-net-worth (HNW) residential property sectors.
They do not sell directly to the general public via consumer comparison apps; instead, they distribute their specialist property protection schemes exclusively through a wholesale network of independent insurance brokers, software houses (such as Open GI, CDL, and SSP), and delegated authority binder facilities.
You can get independent advice and a personalised home insurance quotes comparison of top-tier property policies (including how Plum’s specialist underwriting blocks stack up against the wider open market) from one of our expert advisers below:
Get home insurance quotes and advice today!
You can use our expert advisers to compare home insurance deals from Plum Underwriting with products from other providers across the market.
They will round up personalised quotes from Plum Underwriting and alternative providers and offer bespoke advice on which one to choose.
To get started, fill in our quick online form below and one of our expert home insurance advisers with be in touch today!
What type of property insurance do they provide?
Because Plum Underwriting operates as a specialist MGA, they avoid rigid, mass-market suburban house templates. They build tailored, "solutions-based" policies designed to cover complex physical structures, high-value asset collections, and hard-to-place personal histories.
Their core residential and specialist schemes include:
Plum Underwriting Scheme Portfolio
|
Policy Scheme |
Target Property & Risk Profile |
Standout Coverage Features |
Underlying Capacity Partners |
|
Plum Flex |
Hard-to-place non-standard homes, flood zones, active subsidence, criminal convictions |
Flexible excess options, broad appetite for unusual construction |
Zurich Insurance plc / Lloyd's of London |
|
Plum Amethyst / Premier |
Mid-Net-Worth (MNW) and High-Net-Worth (HNW) primary residences |
Worldwide personal belongings, high single-item limits, warranty-free options |
Zurich Insurance plc / Lloyd's of London |
|
Plum Unoccupied |
Vacant properties, probate estates, transitional sales |
Flexible 3, 6, or 12-month terms; tiered unoccupancy levels |
Lloyd's of London / A-rated Capacity |
|
Plum HomeWorks |
Properties undergoing active structural renovations, extensions, or alterations |
Joint insured with main contractors, works & site materials cover |
HSB Engineering Insurance Ltd |
|
Plum Retreat / Let |
Holiday homes, second residences, single buy-to-let properties |
Unoccupancy buffers, property owner's liability, loss of rent |
A-rated UK Capacity |
How Plum Underwriting calculates premiums
As a wholesale underwriting manager, Plum’s pricing models utilise a unique framework to calculate and fund your premium:
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A-Rated Capital Backing: Plum does not hold consumer risk directly. Instead, their policies are backed entirely by top-tier, "A-rated" insurance carriers - primarily Zurich Insurance plc, HSB Engineering Insurance Ltd, and select Lloyd's of London syndicates.
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Regional Underwriting Desks: Unlike automated high-street algorithms that auto-reject non-standard homes, Plum maintains dedicated regional underwriting hubs across the UK. Experienced human underwriters manually review structural surveyor reports, flood risk mitigation, and architectural plans to price individual risks fairly.
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E-Trading via Software Houses: Independent brokers access Plum’s rates instantaneously via Electronic Data Interchange (EDI) systems on major broker platforms (CDL, Open GI, SSP) or via the Plum Online Portal, passing software trading discounts directly to the client.
Pros and cons
Here is a quick look at the pros and cons of protecting your property through a Plum Underwriting scheme:
Pros:
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Exceptional Non-Standard Appetite: Market-leading capacity for historic listed buildings, thatched roofs, active structural works (HomeWorks), flood histories, and adverse credit profiles.
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Top-Tier Financial Security: Complete peace of mind knowing all major claims are backed by Zurich Insurance plc, HSB, and Lloyd's of London syndicates.
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Flexible Unoccupied Options: Short-period 3, 6, or 12-month cover options for empty homes during probate or sales.
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High-Net-Worth Expertise: Amethyst policies eliminate restrictive key-locking warranties and provide high unspecified single-item caps.
Cons:
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No Direct Retail Channel: You cannot buy a policy directly on their website or via consumer comparison sites; everything must be arranged through an authorized independent broker.
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Broker Administrative Fees: Because policies are placed through third-party intermediaries, brokers may add their own administrative setup or mid-term adjustment fees on top of Plum's base premium.
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Strict Inspection Conditions: Unoccupied property policies enforce strict site inspection logs (e.g., mandatory physical checks every 7 to 14 days) and winter heating/water draining warranties.
Customer service and claims handling
Because Plum Underwriting is a wholesale administrator, day-to-day policy adjustments and emergency claims are managed through dedicated technical pipelines:
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Broker-Led Policy Maintenance: If you need to update your address, add a valuable piece of jewelry, or cancel your policy, you must coordinate these changes directly through the independent broker who arranged the policy.
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Dedicated Claims Infrastructure: Claims are administered directly through specialized UK technical claims teams:
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Standard, Non-Standard, & HNW Lines: Handled via Brown & Brown's UK claims hub (Telephone: 01268 219000 or WhatsApp: 07778954574).
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HomeWorks Building Renovation Claims: Administered directly by HSB Engineering Insurance Ltd (Telephone: 0161 817 2114).
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24/7 Out-of-Hours Crisis Helpline: Emergency telephone lines and logging details are printed on your primary policy schedule for round-the-clock contractor deployment.
Sourcing a quote against the market
To obtain a Plum Underwriting quote, you will need to ask an independent insurance broker or commercial property adviser to run your property details through the Plum Online Portal or their software trading platform.
However, because compulsory excesses for Escape of Water, structural works warranties, and unoccupied inspection clauses vary significantly across the specialist MGA market (such as Pen Underwriting, Paragon, Ocaso, and Hiscox), running a parallel market check is a smart move. Comparing alternative specialist providers ensures you secure the absolute lowest voluntary excesses and the most flexible maintenance conditions for your specific postcode.
At Money Helpdesk, our independent property specialists excel at mapping out complex, mid-net-worth, and non-standard structural risks. Get in touch today, and we will handle the market search to help you secure the ideal protection for your home.
No. Plum operates strictly as a wholesale MGA and Lloyd's coverholder. You cannot purchase a policy directly on their website; you must request a quote through a licensed independent insurance broker.
Plum’s policies are underwritten by an active panel of "A-rated" global insurers, primarily Zurich Insurance plc, HSB Engineering Insurance Ltd, and select Lloyd's of London syndicates.
Plum HomeWorks is a specialist home insurance scheme designed specifically for residential properties undergoing minor to major structural alterations, building works, or extensions. It protects both the existing structure and the ongoing building works under a single contract, often naming the property owner and main contractor as joint insureds.