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11 August 2026
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15 July 2025
First Published
If you are managing your savings or applying for a mortgage with Principality Building Society - Wales’ largest building society, established in 1860 and headquartered in Cardiff - maintaining valid property insurance is a core financial consideration. If you hold a Principality mortgage, securing continuous buildings insurance that covers the full rebuild value of your home is a mandatory requirement of your mortgage agreement.
To provide property protection to its members, Principality Building Society operates an affinity partnership model rather than carrying insurance risk on its own balance sheet. Principality has partnered with premier UK risk carriers - most notably LV= (Liverpool Victoria General Insurance) and Legal & General - to offer 5-Star Defaqto rated home insurance schemes. Existing policyholders receive direct underwriting support from these partners, while new mortgage applicants can select between bank-partnered schemes and open-market alternatives.
You can get independent advice and a personalised home insurance quotes comparison of top-tier property policies (including how Principality’s partner rates compare to the wider open market) from one of our expert advisers below:
Get home insurance quotes and advice today!
You can use our expert advisers to compare home insurance deals from Principality Building Society with products from other providers across the market.
They will round up personalised quotes from Principality Building Society and alternative providers and offer bespoke advice on which one to choose.
To get started, fill in our quick online form below and one of our expert home insurance advisers with be in touch today!
What type of home insurance do they provide?
Through their underwriting partners (such as LV= and Legal & General), home insurance arranged for Principality members is structured into two primary Defaqto 5-Star rated tiers: Silver Cover (standard protection) and Gold Cover (comprehensive protection).
Both schemes can be purchased as standalone Buildings, standalone Contents, or combined Buildings and Contents policies, backed by high blanket rebuild limits to satisfy Principality mortgage requirements:
Core Policy Cover Tiers (Principality Partner Framework)
|
Policy Feature |
Silver Cover (Standard) |
Gold Cover (Comprehensive) |
|
Buildings Rebuild Cap |
Up to £1,000,000 structural reinstatement |
Up to £1,000,000 structural reinstatement |
|
Contents Replacement |
Choice up to £100,000 (New-for-Old) |
Choice up to £100,000 (New-for-Old) |
|
Optional paid upgrade |
Included as standard on Gold |
|
|
Home Emergency Response |
Optional paid upgrade |
Included as standard (Up to £1,000 per callout) |
|
Trace and Access (Leaks) |
Excluded from base tier |
Covered up to £5,000 leak investigation allowance |
|
Alternative Accommodation |
Up to £30,000 (Buildings) / £15,000 (Contents) |
Up to £75,000 (Buildings) / £25,000 (Contents) |
|
Key & Lock Replacement |
Covered up to £500 |
Included as standard |
How partner premiums are calculated
When obtaining a quote through Principality's insurance channels, pricing is calculated dynamically by the underlying capacity provider (e.g., LV= or Legal & General):
-
Automated Risk Modeling: Underwriting engines query background API databases to analyse your postcode, local flood risk maps, land elevation, construction age, and localised crime indexes.
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0% Interest Monthly Options: Depending on the partner promotion active at quote setup, member direct debit plans may offer reduced or 0% interest surcharges when spreading premiums across 12 monthly payments.
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Mortgage Completion Locks: For members buying a new home, underwritten quotes generated during mortgage application stages remain locked in for extended periods (typically 90 days), protecting buyers from rate hikes during conveyancing delays.
Pros and cons
Here is a quick look at the pros and cons of securing property protection through Principality's partner framework:
Pros:
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5-Star Defaqto Rated Tiers: Silver and Gold policy options backed by top-tier UK underwriters (LV= and Legal & General).
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High £1m Rebuild Cushion: A standard £1,000,000 rebuild limit comfortably covers structural inflation and satisfies all Principality mortgage criteria.
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Generous Gold Tier Add-Ons: Gold policies include full accidental damage, 24/7 home emergency cover, and trace and access leak investigation as standard.
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Mutual Member Focus: Supported by a trusted, UK-regulated mutual building society established in 1860.
Cons:
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Not a Direct Underwriter: Policies are arranged through third-party capacity providers, meaning claims and customer care are handled by external insurers.
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Trace & Access Excluded on Silver: Basic Silver plans exclude trace and access leak location unless upgraded.
-
Compulsory Water Excesses: Escape of water (burst pipe) claims carry dedicated compulsory excesses that must be paid before claims trigger.
Customer service and claims handling
Because home insurance policies are backed by major underwriting partners, day-to-day administration and emergency claims are routed directly to the specific underwriter on your policy schedule:
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LV= Policyholder Operations: If your existing policy is backed by LV=, annual renewals, administrative changes, and property claims are managed directly by LV=:
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Customer Enquiries & Claims: 0330 678 5180
-
-
Legal & General Policyholder Operations: If your policy is backed by Legal & General, support is handled via their dedicated UK desks:
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Customer Enquiries: 03700 600 015
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Claims Hotline: 0800 137 101
-
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Principality Mortgage Desk: For queries regarding mortgage verification or releasing building cover proof to conveyancers, Principality's Cardiff team can be contacted via their central customer lines.
Sourcing a quote against the market
You can explore home insurance details by visiting the insurance section of the official Principality Building Society website or speaking to an adviser at your local branch.
However, while maintaining adequate buildings insurance is a mandatory condition of your Principality mortgage, you are under no obligation to purchase your policy through Principality’s partner insurers. Shopping the open market across alternative high-street banks, direct underwriters, and specialist brokers ensures you secure the absolute lowest voluntary excesses, the most flexible accidental damage terms, and the best overall value for your postcode.
At Money Helpdesk, our independent property specialists can handle this cross-market comparison for you. Get in touch today, and we will cross-reference your options to help you find the ideal protection for your home.
No. Principality Building Society is a mutual building society (the largest in Wales). They do not underwrite insurance directly; instead, they partner with leading insurance companies (such as LV= and Legal & General) to provide home insurance products to their members.
No. Principality requires proof that your home is fully insured for its rebuild value before completing a mortgage, but you are completely free to buy your policy from any reputable provider on the open market.
Claims are handled directly by the partner insurer listed on your policy schedule - such as LV= or Legal & General - who deploy contractors and manage repair payouts.
If you hold an existing policy arranged through Principality, your annual renewal invitation and updated terms will be sent directly by the underwriter (e.g., LV= or Legal & General) managing your policy.