Operating under the trade name Outfox Energy, the Leicester-based independent supplier Outfox the Market has become a formidable challenger in the UK energy sector. Since its launch in 2017, it has consistently positioned itself at the top of the price comparison tables, focusing on a leaner business model that passes savings directly to the customer. Outfox Energy is a top contender for SMEs that prioritise low pricing without sacrificing the human element of customer support.
For small businesses looking to outmanoeuvre the rising costs of the Big Six, Outfox Energy offers a straightforward, low-overhead approach to commercial utilities.
Compare today's best business energy tariffs
Our advisers work with every business energy provider in the UK, including Outfox Energy. They will compare tarrifs from across the market to find the right deal for you.
Your energy consultant will work with you and show you the latest deals from Outfox Energy and others so you can make an informed decision about which package to choose.
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Why Choose Outfox Energy for Your Business Energy?
Outfox Energy has built its brand on the promise of being cheaper than the price cap for residential users, and they apply this same aggressive pricing philosophy to their business energy arm.
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Market-Leading Prices: They are frequently cited as having the cheapest fixed-rate tariffs in the UK. Their Fix’d series of contracts remained significantly lower than the average market rates for SMEs
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Award-Winning Service: Despite their low prices, Outfox Energy currently holds an Excellent 4.7/5 rating on Trustpilot from over 50,000 reviews. They were also previously voted the best energy supplier by Which?, highlighting their ability to balance cost and service
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Renewable Electricity: Outfox Energy advertises that 100% of their electricity is produced from offshore wind. While their overall fuel mix includes other sources, their focus on UK wind power provides a solid green foundation for eco-conscious businesses
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No Prepayment Hassle: By focusing exclusively on Direct Debit and credit-meter customers, Outfox streamlines its administrative costs, which helps keep their commercial unit rates lower than traditional rivals
Business Energy Tariffs Breakdown
Outfox Energy’s tariffs are designed to be no-nonsense, offering fixed-rate certainty in a market that remains sensitive to wholesale fluctuations.
1. Small Business and SME Tariffs
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Fix’d Dual (12M): Their most popular 12-month fixed-term contract. This locks in your unit rates and standing charges, providing a vital buffer against the infrastructure levy increases
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Fox Standard (Variable): A flexible tariff with no exit fees. While this allows for instant switching, it is generally used as a bridge between fixed deals rather than a long-term strategy
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My EV Business: A specialised tariff for businesses with electric vehicles, offering discounted overnight rates to support low-cost fleet charging
2. Large Business and Industrial
For higher-volume users, Outfox provides bespoke quotes through their dedicated commercial team. While they don't offer the complex Flexible Trading products of firms like SEFE or Shell, their fixed-price deals for large shops and offices are among the most aggressive in the industry.
Sustainable Energy Services
Outfox Energy has moved beyond simple supply to offer digital tools that help businesses lower their carbon footprint:
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100% Offshore Wind: For businesses that sign up for their Eco or Green specific plans, Outfox ensures that all electricity used is matched by REGO-backed offshore wind generation
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Digital Management App: The Outfox Energy app allows business owners to submit readings and check their balance in seconds, ensuring that their billing remains based on actual usage rather than estimates
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Efficiency Rewards: Through their Outfox the Price Cap initiative, the company provides regular tips and digital reports to help small businesses identify where they can trim their usage to stay below regional consumption averages
The Procurement Process: Moving to Outfox Energy
Before entering the business energy procurement process it’s a good idea to speak to a professional business energy consultant, like ourselves, to discuss your requirements. They will be able to help you with:
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Request a Quote: Enter your business postcode and annual usage on the Outfox Energy website. You can often get a 12-month fixed quote in under 30 seconds
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Price Comparison: Compare the Outfox quote against your current renewal offer. Outfox is often 5–10% cheaper than the standard renewal rates of the Big Six
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Confirm the Switch: Once you sign, Outfox handles the technical transition. An energy switch typically takes between 5 and 15 working days
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Submit Opening Reading: Provide an initial meter reading via their app on the day of the switch to ensure your opening bill is 100% accurate
Existing Outfox Customers: How Our Advisers Can Help
If your business is already supplied by Outfox Energy, Money Helpdesk’s advisers can help you navigate the market to ensure your contract remains optimised. Our services include:
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Renewal Benchmarking: Outfox is excellent for new customers, but we ensure their renewal offers remain the most competitive in the market so you don't pay a loyalty penalty
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Exit Fee Analysis: Outfox fixed deals often carry an exit fee (typically £75 per fuel). We help you calculate if switching to a new lower-priced deal mid-contract is worth the penalty
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Smart Meter Coordination: If your Outfox account is still running on an old analogue meter, we can help coordinate a free SMETS2 upgrade to ensure your billing is fully automated
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Credit Balance Management: If your business account is heavily in credit, our advisers can assist in the Refund Request process to ensure the cash is returned to your business bank account quickly
Pros and Cons of Outfox Energy Business Energy
The Pros
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Unbeatable Pricing: Consistently offers the lowest fixed unit rates for UK SMEs
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Excellent Human Support: High Trustpilot ratings reflect a customer service team that is responsive and professional
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100% UK Offshore Wind: A simple, powerful green story for small businesses to share with their customers
The Cons
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Limited for Complex Industrial Sites: They are optimised for SMEs; businesses with massive, high-voltage industrial requirements may find their product range too limited
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High Exit Fees: A £75 per fuel exit fee on fixed deals means you are effectively locked in for the duration of the term
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No Prepayment Support: Outfox does not accept businesses with prepayment meters, which may exclude some smaller retail or workshop units
Customer Consensus: What Businesses Say
The consensus is that Outfox Energy is the Budget King with a heart.
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The Positive: Reviews frequently mention specific agents by name (like Sumayyah or Aaron) for resolving account issues quickly. Customers love the straightforward nature of their deals and the transparency of the app
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The Negative: Some users find the sales and service reps to be a little pushy during the renewal window. Others have expressed frustration when trying to cancel Direct Debits, as Outfox (like most suppliers) considers this a breach of contract
Compare Business Energy Quotes Today
Electricity unit rates for SMEs typically range between 22p and 26p per kWh, choosing a lean supplier like Outfox can save a medium-sized business hundreds of pounds per year. The whole-of-market business energy consultants we work with will review your business’ needs and circumstances and search the entire market for the right deal for you, comparing Outfox Energy's product range with every possible alternative to ensure you choose the best option.
If you’re an existing Outfox Energy customer, they can provide a range of services to you, including a full energy audit, bill validation and energy procurement to see whether there’s a more suitable provider out there.
Get started here to begin a free, no-obligation chat with a business energy adviser who specialises in Outfox Energy’s products and services and can help you decide whether they are the right supplier for your business.
FAQs
Yes. Outfox Energy is the trading name used by Outfox the Market for their gas and electricity supply services.
